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Quiz

Do You Have a Lemon Law or Consumer Claim?

Every US state has a vehicle lemon law and most have broader consumer-protection statutes, yet many qualifying consumers never pursue claims because they assume the manufacturer's decision is final. Answer seven questions about your product, warranty status, repair attempts, downtime, defect type, documentation, and purchase recency to see whether your situation sounds worth a free consultation with a consumer-protection attorney. This is general information, not legal advice.

Last updated: May 2026

A lemon law and consumer claim tier estimates whether the factors consumer-protection attorneys evaluate (product type, warranty status, number of repair attempts, downtime, defect severity, documentation, and purchase recency) suggest your situation is worth a free consultation. Tier = (Product) + (Warranty) + (Repair Attempts) + (Downtime) + (Defect Severity) + (Documentation). Typical state lemon-law threshold typically target 3-4 same-issue repair attempts.

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What is Lemon Law and Consumer Claim Tier?

A lemon law and consumer claim tier estimates whether the factors consumer-protection attorneys evaluate (product type, warranty status, number of repair attempts, downtime, defect severity, documentation, and purchase recency) suggest your situation is worth a free consultation. It is a triage tool, not a legal opinion; only a licensed attorney can confirm whether state lemon law or related consumer-protection statutes apply.

The Formula

Tier = (Product) + (Warranty) + (Repair Attempts) + (Downtime) + (Defect Severity) + (Documentation)

Repair attempts and total downtime are typically the two most important signals in state lemon laws; documentation determines what an attorney can do with them.

Worked Example

A respondent with a vehicle still under original warranty, 4 repair attempts for the same transmission issue, 28 days of cumulative downtime, defect affects function, full paper trail of repair orders and manufacturer correspondence, purchased 14 months ago.

Product: new vehicle
Warranty: original, active
Repair attempts: 4 same issue
Downtime: 28 days cumulative
Defect: function-affecting
Documentation: full paper trail
Purchase recency: 14 months ago

📌 Strong worth-speaking-to-a-consumer-protection-attorney tier. The pattern fits typical state lemon-law thresholds. This is general information, not legal advice; only a licensed attorney can confirm whether your state's law applies.

Why This Matters

Fee-shifting changes the economics

Most state lemon laws and the federal Magnuson-Moss Warranty Act include fee-shifting provisions, meaning a prevailing consumer typically has attorney fees paid by the manufacturer. This is why consumer-protection attorneys routinely offer free consultations.

Documentation is decisive

A strong lemon-law case is built on dated repair orders, written manufacturer correspondence (especially certified-mail notices), and a clear timeline of out-of-service days. Many qualifying claims fail because the consumer cannot reconstruct the paper trail later.

Common Mistakes

❌ Doing repairs outside the manufacturer network

Outside-network repairs can complicate the lemon-law case by introducing alternative explanations for the defect or by voiding warranty coverage in some situations.

❌ Accepting a partial repair refund and signing a release

Manufacturers sometimes offer modest cash settlements with broad releases. A short attorney consultation often produces a significantly better outcome under state lemon-law thresholds.

Industry Benchmarks

Category	Good	Average	Poor
Typical state lemon-law threshold	3-4 same-issue repair attempts	Or 30 cumulative days out of service	Below threshold per state
Consumer-protection consult cost	Free (fee-shifting statute)	Often contingency-style	Paid upfront (rare for lemon law)
Realistic outcome under lemon law	Refund, replacement, or repurchase	Cash settlement	Below threshold cases often denied

Source: Federal Magnuson-Moss Warranty Act and state lemon-law statutes (laws vary by state)

Benchmark data sourced from Federal Magnuson-Moss Warranty Act and state lemon-law statutes (laws vary by state).

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One of the most common mistakes we see when working with clients: doing repairs outside the manufacturer network. Outside-network repairs can complicate the lemon-law case by introducing alternative explanations for the defect or by voiding warranty coverage in some situations.

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Frequently Asked Questions

How does a lemon law work?

State lemon laws typically require the manufacturer to refund, replace, or repurchase a vehicle (or sometimes a major appliance) when the same defect cannot be fixed in a reasonable number of repair attempts (often 3-4) or the product is out of service for a defined number of days (often 30 cumulative days). Specifics vary widely by state; a consumer-protection attorney in your state can confirm whether your facts qualify.

Does the manufacturer pay my legal fees for a lemon law case?

Most state lemon laws and the federal Magnuson-Moss Warranty Act include fee-shifting provisions, meaning if you prevail the manufacturer typically pays your attorney fees. This is why most consumer-protection attorneys offer free consultations and contingency-style representation on lemon-law claims. Confirm fee structures in writing before signing.

What if my product is used or out of warranty?

Used vehicle and out-of-warranty cases are harder but not always impossible. Used cars covered by an active certified-pre-owned warranty often qualify. Out-of-warranty claims may proceed under breach of contract, fraud, or implied warranties of merchantability in some states. A consumer-protection attorney can confirm whether any of these apply to your situation.

Should I keep using the product while pursuing a claim?

For vehicles, continuing to use the vehicle is generally fine and expected; what matters is documenting each repair attempt with dated repair orders and the manufacturer's written responses. Avoid modifications or repairs outside the manufacturer's network during the claim process. An attorney can advise on what to do (or not do) for your specific product. This is general information, not legal advice.

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