Should You Add a Provider or New Service Line?

MGMA practice-growth research shows that practices with sustained 95%+ provider utilization and lead times over 8 weeks consistently underperform on revenue growth without expansion; conversely, practices below 85% utilization usually recover capacity through operational improvements first. Weigh your utilization, waitlist, space, financials, market demand, recruiting realism, and service-line opportunity to see whether to optimize capacity first or expand.